Exploring user experience in digital libraries through questionnaire and eye-tracking data

Kuhar, Maja (avtor), Merčun, Tanja (avtor)

In the field of digital libraries, research on user experience is sparse, especially in terms of emotions, impressions, and stimulation evoked by interaction with the digital library. Given the many different methods and tools available for assessing user experience, two questionnaires and eye-tracking were explored to see how each can contribute to understanding user experience in digital libraries. An eye-tracking study with 30 participants was carried out using two digital libraries. Analysis of the questionnaires revealed that overall, one digital library was experienced more positively, with the difference most evident in the hedonic quality. The eye-tracking data revealed different gaze patterns in the two digital libraries, with significant difference in measure values particularly on the search boxes. When eye-tracking was combined with the questionnaire data, several correlations were found, indicating that the search box position and the intuitiveness of the homepage had an impact on the user experience.

• Jezik: Angleški jezik
• Ključne besede: user experience, digital libraries, evaluation, methods, eye-tracking, questionnaire
• Vrsta gradiva: Članek v reviji
• Tipologija: 1.01 - Izvirni znanstveni članek
• Organizacija: FF - Filozofska fakulteta
• Status publikacije: Objavljeno
• Različica publikacije: Objavljena publikacija
• Leto izida: 2022
• Št. strani: 11 str.
• Številčenje: Vol. 44, iss. 3, art. 101175
• PID: 20.500.12556/RUL-139690
• UDK: 659.2
• ISSN pri članku: 0740-8188
• DOI: 10.1016/j.lisr.2022.101175
• COBISS.SI-ID: 118643203
• Datum objave v RUL: 06.09.2022

Gradivo je del revije

• Naslov: Library & information science research
• Založnik: Elsevier
• ISSN: 0740-8188
• COBISS.SI-ID: 2103046

Licence

• Licenca: CC BY-NC-ND 4.0, Creative Commons Priznanje avtorstva-Nekomercialno-Brez predelav 4.0 Mednarodna
• Povezava: http://creativecommons.org/licenses/by-nc-nd/4.0/deed.sl
• Opis: Najbolj omejujoča licenca Creative Commons. Uporabniki lahko prenesejo in delijo delo v nekomercialne namene in ga ne smejo uporabiti za nobene druge namene.

Sekundarni jezik

• Jezik: Slovenski jezik
• Ključne besede: uporabniška izkušnja, digitalne knjižnice, vrednotenje, sledenje pogledu, vprašalniki

Projekti

• Financer: ARRS - Agencija za raziskovalno dejavnost Republike Slovenije
• Številka projekta: J5-2551
• Naslov: Uporaba metode sledenja pogledu za načrtovanje bibliografskih informacijskih sistemov

• Financer: ARRS - Agencija za raziskovalno dejavnost Republike Slovenije
• Številka projekta: J5-8247
• Naslov: Metodološki okvir merjenja uporabniške izkušnje v digitalnih knjižnicah