Čustvene kompetence pri vodstvenem kadru : magistrsko delo

Lavrih Gabrijel, Eva (avtor), Cvetek, Mateja (mentor)

Z magistrskim delom je avtorica želela odgovoriti na raziskovalno vprašanje, s katerimi vidiki oziroma pojmi lahko pojasnimo, kako vodstveni kader dojema čustveno razsežnost poslovnih odnosov oziroma svojo čustveno kompetentnost? Avtorica je uporabila metodo osnovane teorije. Empirične podatke za raziskavo je pridobila s poglobljenimi intervjuji, ki jih je opravila z vodstvenim kadrom v enem izmed slovenskih podjetij. Avtorica je najprej opredelila številne teme in vidike vodenja, povezane s čustveno razsežnostjo poslovnih odnosov oziroma s čustveno kompetentnostjo vodij (npr. motivacija, ideje, stres, dobro počutje in podobno). V nadaljevanju je na podlagi procesa kodiranja opredelila model čustveno kompetentnega vodenja, ki temelji na štirih glavnih kategorijah: vodje in njihovo dojemanje poslovnih odnosov, vodje in njihovo vodenje samih sebe, vodje in njihovo dojemanje ter vodenje sodelavcev in izzivi vodij, povezani s čustveno razsežnostjo poslovnih odnosov. Avtorica je posamezne kategorije podrobneje obravnavala s podrednimi kategorijami in dobljene rezultate primerjala z obstoječimi raziskavami ter teorijami. Prva tri področja so nastala kot posledica avtoričinega osredotočanja na pozitivne vidike vodenja, četrto področje pa je nastalo kot posledica omenjenih težav vodij. Na koncu je avtorica podala osnovne smernice za reševanje teh izzivov. Magistrsko delo je doprinos pri prenosu spoznanj, povezanih z modelom relacijske družinske terapije, v poslovno okolje, natančneje na področje vodenja. V tujini sicer obstaja precej raziskav o tem, katere vse so spretnosti odličnih vodij, bolj malo ali pa zelo razpršeno pa je napisano o tem, kako je nek vodja do svojih spretnosti prišel oziroma kako jih je razvil. Poleg tega manjka celovit pogled na to tematiko (kaj vse zajema). Rezultati raziskovalnega dela lahko prinašajo koristne informacije predvsem tistim strokovnjakom, ki se ukvarjajo z vodstvenim kadrom, samemu vodstvenemu kadru ter strokovnjakom s področja relacijske zakonske terapije, ki želijo prepletati ta spoznanja s poslovnim okoljem.

• Jezik: Slovenski jezik
• Ključne besede: vodstveni kader, čustvena razsežnost poslovnih odnosov, čustvene kompetence, doživljanje, relacijska zakonska družinska terapija
• Vrsta gradiva: Magistrsko delo/naloga
• Tipologija: 2.09 - Magistrsko delo
• Organizacija: TEOF - Teološka fakulteta
• Kraj izida: Ljubljana
• Založnik: [E. Lavrih Gabrijel]
• Leto izida: 2017
• Št. strani: VII, 176, III str.
• PID: 20.500.12556/RUL-99189
• UDK: 331-057.17:005.336.2:159.942(043.2)
• COBISS.SI-ID: 7806554
• Datum objave v RUL: 07.01.2018

Sekundarni jezik

• Jezik: Angleški jezik
• Naslov: Emotional competencies of leaders

Izvleček

With her MA Thesis, the author wanted to answer the following research question: With which aspects or concepts can we explain how leaders perceives the emotional dimension of business relations or emotional competencies by themselves? The author used the grounded theory method. She obtained the empirical data for the survey through in-depth interviews with the leaders in one manufacturing company. The survey has shown a wide range of areas that are related to the emotional dimension of business relationships: motivation, stress, change, emotional management, conflicts and so on. On the basis of the encoding process, the author developed a model of emotionally competent leadership, which is based on four main categories: leaders and their perception of business relations, leaders and their perception of self and leading themselves, leaders and their perception of employees and leading them, leaders and their challenges, connected with the emotional dimension of business relations. Individual categories were additionally explained with subordinate categories and the leader's perceptions were compared with the existing research and theories. The first three areas were created as a result of the author's focus on positive aspects of leadership, and the fourth area emerged as a result of identification of the key challenges that leaders are facing in these areas, and at the same time author gave some basic guidelines for dealing with them. The master's thesis is a contribution to the transfer of knowledge related to the model of relational family therapy into the business environment, more specifically in the field of leadership. This area is in context of the excellent leader's skills well researched in other countries, but little or very scattered is written about how a leader has come to his skills or how he has developed them. In addition, there is a lack of a comprehensive view of this topic (what covers this area). The results of the research work can provide useful information especially to professionals involved in the leadership, the leaders themselves and experts in the field of relational family therapy who want to integrate these information with the business environment.

• Ključne besede: leaders, emotional dimension of business relations, emotional competencies, experiencing, perception, relational family therapy