With her MA Thesis, the author wanted to answer the following research question: With which aspects or concepts can we explain how leaders perceives the emotional dimension of business relations or emotional competencies by themselves? The author used the grounded theory method. She obtained the empirical data for the survey through in-depth interviews with the leaders in one manufacturing company. The survey has shown a wide range of areas that are related to the emotional dimension of business relationships: motivation, stress, change, emotional management, conflicts and so on. On the basis of the encoding process, the author developed a model of emotionally competent leadership, which is based on four main categories: leaders and their perception of business relations, leaders and their perception of self and leading themselves, leaders and their perception of employees and leading them, leaders and their challenges, connected with the emotional dimension of business relations. Individual categories were additionally explained with subordinate categories and the leader's perceptions were compared with the existing research and theories. The first three areas were created as a result of the author's focus on positive aspects of leadership, and the fourth area emerged as a result of identification of the key challenges that leaders are facing in these areas, and at the same time author gave some basic guidelines for dealing with them.
The master's thesis is a contribution to the transfer of knowledge related to the model of relational family therapy into the business environment, more specifically in the field of leadership. This area is in context of the excellent leader's skills well researched in other countries, but little or very scattered is written about how a leader has come to his skills or how he has developed them. In addition, there is a lack of a comprehensive view of this topic (what covers this area). The results of the research work can provide useful information especially to professionals involved in the leadership, the leaders themselves and experts in the field of relational family therapy who want to integrate these information with the business environment.