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Evaluation of e-mail reference service in University Donja Gorica library : masters thesis
Tomić, Tamara (Avtor), Petek, Marija (Mentor) Več o mentorju... Povezava se odpre v novem oknu

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Izvleček
Reference service in academic libraries has been in use for a very long time. The University Donja Gorica Library (UDG) is the first library in Montenegro providing e-mail reference service. The purpose of this research is to examinee-mails containing reference questions at UDG. This evaluation discusses the first three years (2008-2011) of implementing this service at UDG and shows its importance and usability for library users. The thesis presents and evaluates this service, some improvements are suggested. It is found out that this kind of virtual reference service is efficient and is a very good solution for one-man-library, as the number of received e-mails is rising.

Jezik:Angleški jezik
Ključne besede:e-mails, reference service, digital reference service, university libraries, library users, masters thesis, Montenegro
Vrsta gradiva:Magistrsko delo/naloga (mb22)
Tipologija:2.09 - Magistrsko delo
Organizacija:FF - Filozofska fakulteta
Leto izida:2012
Založnik:[T. Tomić]
Št. strani:72 f.
Kraj:Ljubljana
UDK:025.5:37(497.16)(043)
COBISS.SI-ID:50188642 Povezava se odpre v novem oknu
Število ogledov:482
Število prenosov:154
Metapodatki:XML RDF-CHPDL DC-XML DC-RDF
 
Skupna ocena:(0 glasov)
Vaša ocena:Ocenjevanje je dovoljeno samo prijavljenim uporabnikom.
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