The role of artificial intelligence in smart city systems usage : drivers, barriers, and behavioural outcomes

Ferreira, Pedro (avtor), De Matos, Celso Augusto (avtor), Groznik, Aleš (avtor)

Smart city and smart home systems are among the most impactful technological advancements of recent years, offering innovative solutions while also presenting new challenges for businesses and society. This study aims to investigate the antecedents (both drivers and barriers) of smart city system adoption, specifically those that incorporate artificial intelligence, and to analyse their effects on behavioral outcomes—more specifically, well-being and individual impact. The proposed model was tested using structural equation modelling with data from a survey of 211 individuals in Portugal. The main findings indicate that ubiquity and gamification were the most influential drivers of smart city system adoption. Conversely, perceived risks associated with these systems hindered their adoption. Additionally, our study demonstrated that trust significantly interacts with empowerment, perceived risk, and usage intention. Finally, usage intention was found to have a positive impact on well-being and individual outcomes in daily life.

• Jezik: Angleški jezik
• Ključne besede: smart cities, artificial intelligence, gamification, sustainable development, smart city systems, usage intention, behavioural outcomes
• Vrsta gradiva: Članek v reviji
• Tipologija: 1.01 - Izvirni znanstveni članek
• Organizacija: EF - Ekonomska fakulteta
• Status publikacije: Objavljeno
• Različica publikacije: Objavljena publikacija
• Leto izida: 2025
• Št. strani: 13 str.
• Številčenje: Vol. 81, article no. ǂ102867
• PID: 20.500.12556/RUL-176925
• UDK: 004.8
• ISSN pri članku: 0160-791X
• DOI: 10.1016/j.techsoc.2025.102867
• COBISS.SI-ID: 228262403
• Datum objave v RUL: 15.12.2025

Gradivo je del revije

• Naslov: Technology in society
• Skrajšan naslov: Technol. soc.
• Založnik: Elsevier
• ISSN: 0160-791X
• COBISS.SI-ID: 26504192

Licence

• Licenca: CC BY 4.0, Creative Commons Priznanje avtorstva 4.0 Mednarodna
• Povezava: http://creativecommons.org/licenses/by/4.0/deed.sl
• Opis: To je standardna licenca Creative Commons, ki daje uporabnikom največ možnosti za nadaljnjo uporabo dela, pri čemer morajo navesti avtorja.

Sekundarni jezik

• Jezik: Slovenski jezik
• Ključne besede: pametna mesta, umetna inteligenca, igrifikacija, trajnostni razvoj

Projekti

• Financer: FCT - Fundação para a Ciência e a Tecnologia, I.P.
• Številka projekta: UIDB/00097/2020
• Naslov: Centre for Management Studies of Instituto Superior Técnico
• Akronim: CEG-IST