20.500.12556/RUL-176925 The role of artificial intelligence in smart city systems usage drivers, barriers, and behavioural outcomes Smart city and smart home systems are among the most impactful technological advancements of recent years, offering innovative solutions while also presenting new challenges for businesses and society. This study aims to investigate the antecedents (both drivers and barriers) of smart city system adoption, specifically those that incorporate artificial intelligence, and to analyse their effects on behavioral outcomes—more specifically, well-being and individual impact. The proposed model was tested using structural equation modelling with data from a survey of 211 individuals in Portugal. The main findings indicate that ubiquity and gamification were the most influential drivers of smart city system adoption. Conversely, perceived risks associated with these systems hindered their adoption. Additionally, our study demonstrated that trust significantly interacts with empowerment, perceived risk, and usage intention. Finally, usage intention was found to have a positive impact on well-being and individual outcomes in daily life. smart cities artificial intelligence gamification sustainable development smart city systems usage intention behavioural outcomes pametna mesta umetna inteligenca igrifikacija trajnostni razvoj true false true Angleški jezik Slovenski jezik Članek v reviji 2025-12-15 12:40:21 2025-12-15 12:43:49 2025-12-26 03:49:25 0000-00-00 00:00:00 2025 0 0 13 str. article no. ǂ102867 Vol. 81 Jun. 2025 0000-00-00 Zaloznikova Objavljeno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 004.8 0160-791X 10.1016/j.techsoc.2025.102867 228262403 1-s2.0-S0160791X25000570-main.pdf 1-s2.0-S0160791X25000570-main.pdf 1 D91D9425A2BB7AE017D896D0B003FF3F ddc635a63d6cb31c797e89de30aec40a7b5833dc320795c27eabcccdb2b19c76 c38bc1ee-d9aa-11f0-9328-0050569b8976 https://repozitorij.uni-lj.si/Dokument.php?lang=slv&id=223740 https://www.sciencedirect.com/science/article/pii/S0160791X25000570 0 bde2040d-d9aa-11f0-9328-0050569b8976 https://repozitorij.uni-lj.si/Dokument.php?lang=slv&id=223739 Ekonomska fakulteta 0 0 0