This master’s thesis examines the experiences of social workers at a center of social work during emergency conditions caused by flooding. The initial part of the theoretical introduction outlines the concepts of emergency conditions, natural disasters and floods, as well as the relevant legislative framework. The second part of the theoretical introduction deals with work conducted at the center for social work, the effect of the emergency conditions on social workers and the collaboration of social workers with other experts in the four stages of the assistance process. The third part summarizes social work in an emergency. The final part touches on green social work. In this master’s thesis, I explore how social workers experience work under emergency conditions during floods, the workplace dynamics at the center of social work, the nature of work with end users, the extent of assistance and support, as well as the perspective of social work in emergencies. This is a qualitative study. Therefore, the empirical segment presents interviews with social workers. The results of the study show that social workers associate work under emergency conditions with their work during Covid-19 and during the flood. At the center of social work, the emergency conditions facilitated large-cale collaboration and a sense of kinship among the social workers. The organization of labor was initially deficient but eventually saw significant improvement. During the flooding, the social workers were active in various ways, all in accordance with the principles and methods of social work. Work during the floods was difficult for most social workers, but it left no significant effects on their mental or physical well-being. After living through the experience of flooding, the social workers continue to view social work the same way as before. Almost all agree that social work is about helping people, regardless of the prevailing circumstances.
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