Employee satisfaction is very important in any organization expecting successfull and efficient results. Likewise, it is important for the individual to feel good at his workplace, as this leads to higher overall productivity and maintains employee relationships, while dissatisfaction inevitably leads to lower performance, losses in productivity, and can cause conflicts. That is why employee satisfaction should play an important factor in any organization. In practice though, there are unfortunately still many organizations that do not attribute proper meaning to it.
In the empirical part, the survey is used as a research instrument, to measure employee satisfaction and it's factors. This allowed me to gather data on satisfaction/dissatisfaction states in the selected organization. Satisfaction was largerly shown in improved inter - personal relationships among employees. Most employees noted they strongly agree with the assertion of being independant in their duties. However, employees expressed dissatisfaction towards 'extra rewarding' in the organization.
It was established the employees in the selected organization were generally satisfied in their workplace. Suggestions to improve employee satisfaction were made to the selected organization, based on some non-positive results of the survey.
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