Geodetic company must in execution of some geodetic services throughout the procedure include in it all the involved clients, who, in accordance with applicable legislation, must be duly summoned. Duly summoning of the right parties to the geodetic procedure is crucial. In the process, a problem of inconsistent official records and databases, from which they obtain the data for summoning the parties, is often encountered. In the land register, which is the main record of the real estate ownership, we often encounter deceased owners, owners with incorrect address, unknown owners etc. All these inconsistencies slow down the procedure. Therefore, the geodetic companies also use other official records, where they can check and compare the data´s accuracy. With the practical examples I will present the problems of the geodetic companies throughout the procedure of summoning the clients. Customers (those ordering a geodetic service) want to have a quick and professional implementation of the service. In order to implement the service as best as possible, the geodetic companies must consider numerous factors. A special attention must be paid to the conduction of the geodetic process itself. However, often everything is not up to them, and all procedures are not finished fast and without any problems.