Fast technological development has more and more dictated increasing demands for quality control. Consequently, newer and more tangible standards for quality management system have been developed and formulated.
Using smart policy of quality management system process an organisation can achieve various advantages such as: more transparent organisation of business activities, transparency of business processes, procedure documentation with responsibilities and competences, improvement of inner communication. In other words, we can talk about better quality of services and products, higher satisfaction of customers and more transparent and easier access to the global market.
Since 1987, when the first version of ISO standard was launched, till today when we have the fifth version – the standard ISO 9001:2015, we have witnessed many changes and rapid technological development which dictate newer and more tangible guidelines to reach the goals. The ISO standard focuses on effectiveness of quality management system in improving customer demands.
It is meant for all kinds of organisations, irrespective of their size, organisation, products or services, which try to handle and improve their business operation and increase satisfaction of their customers. The standard is an excellent basis for being upgraded with other management systems determined by standards such as ISO 14001:2004, BS OHSAS 18001:2007…
The standard determines and classifies demands for quality management system, management operations, resource management, basic activity implementation and control. If the organisation fulfills all the standard requirements, it can obtain the certificate for quality management system after successful implementation of the certification procedure.
In establishment and system structure of the quality system in all key processes of business activities, which is the goal of the quality project in the company Presvit d. o. o., it is necessary to provide further trainings and follow the standard ISO 9001 with their own system of business efficiency monitoring. It is essential that the employees are familiar with the procedures and goals of quality examination because it is the main motto to achieve improvement in quality system efficiency.