Vpliv organizacijske klime na zavzetost in zadovoljstvo medicinskih sester

Ivančič, Anuška (avtor), Benčina, Jože (mentor), Stare, Janez (komentor)

Delo medicinskih sester na sekundarni in terciarni ravni zdravstvene dejavnosti poteka v zahtevnem delovnem okolju, v katerem imajo pomembno vlogo odnosi med zaposlenimi, način vodenja, možnosti strokovnega razvoja in samostojnost pri delu. Namen magistrskega dela je bil proučiti vpliv organizacijske klime na zadovoljstvo pri delu in zavzetost medicinskih sester ter preveriti vlogo zadovoljstva pri delu v odnosu med organizacijsko klimo in zavzetostjo. Raziskava je temeljila na spletnem anketnem vprašalniku, namenjenem medicinskim sestram, zaposlenim na sekundarni in terciarni ravni zdravstvene dejavnosti v Sloveniji. Organizacijska klima je bila merjena z vprašalnikom Raa in Abrahama, zadovoljstvo pri delu z vprašalnikom MSQ-20, zavzetost pa z vprašalnikom UWES-17. Podatki so bili analizirani z opisno statistiko, faktorsko analizo ter regresijsko in mediacijsko analizo. Rezultati so pokazali, da so vse štiri ugotovljene dimenzije organizacijske klime statistično značilno vplivale na zadovoljstvo pri delu, največji vpliv pa so imeli avtonomija, odprtost in medosebni odnosi. Zadovoljstvo pri delu se je pokazalo kot pomemben dejavnik zavzetosti in je posredovalo pri vplivu vseh dimenzij organizacijske klime na zavzetost. Organizacijska klima in zadovoljstvo sta bolje pojasnila vitalnost in predanost kot vpletenost. Primerjava s poljsko raziskavo je pokazala višje zadovoljstvo pri delu v slovenskem vzorcu. Prispevek raziskave k praksi je v prepoznanju konkretnih področij organizacijske klime, povezanih z zadovoljstvom pri delu in zavzetostjo medicinskih sester, predvsem avtonomije, odprtosti in medosebnih odnosov, razvoja in strokovne podpore, zaupanja in sodelovanja ter objektivnosti. Raziskava prispeva tudi z empiričnim preverjanjem oblikovanega konceptualnega modela, ki povezuje organizacijsko klimo, zadovoljstvo pri delu in zavzetost medicinskih sester, ter z uporabo in preverjanjem merskih lestvic v obravnavanem okolju zdravstvene nege. Ugotovitve zdravstvenim ustanovam omogočajo konkretnejše usmerjanje ukrepov na področja delovnega okolja, povezana z večjim zadovoljstvom pri delu in zavzetostjo medicinskih sester.

• Jezik: Slovenski jezik
• Ključne besede: organizacijska klima, zadovoljstvo pri delu, zavzetost pri delu, medicinske sestre, zdravstvene ustanove, delovno okolje
• Vrsta gradiva: Magistrsko delo/naloga
• Organizacija: FU - Fakulteta za upravo
• Leto izida: 2026
• PID: 20.500.12556/RUL-188940
• Datum objave v RUL: 30.09.2026

Sekundarni jezik

• Jezik: Angleški jezik
• Naslov: INFLUENCE OF ORGANIZATIONAL CLIMATE ON ENGAGEMENT AND SATISFACTION OF NURSES IN HEALTH CARE INSTITUTIONS

Izvleček

The work of nurses at the secondary and tertiary levels of the healthcare system takes place in a demanding work environment, in which relationships among employees, leadership style, opportunities for professional development, and autonomy at work play an important role. The purpose of the master's thesis was to examine the influence of organizational climate on job satisfaction and work engagement among nurses, and to test the role of job satisfaction in the relationship between organizational climate and work engagement. The research was based on an online survey questionnaire aimed at nurses employed at the secondary and tertiary levels of the healthcare system in Slovenia. Organizational climate was measured using the Rao and Abraham questionnaire, job satisfaction using the MSQ-20, and work engagement using the UWES-17. Data were analyzed using descriptive statistics, factor analysis, and regression and mediation analysis. The results showed that all four identified dimensions of organizational climate had a statistically significant effect on job satisfaction, with autonomy, openness, and interpersonal relations having the strongest influence. Job satisfaction proved to be an important factor in work engagement and mediated the effect of all dimensions of organizational climate on engagement. Organizational climate and job satisfaction explained vigor and dedication better than absorption. A comparison with a Polish study showed higher job satisfaction in the Slovenian sample. The practical contribution of the study lies in identifying specific areas of organizational climate associated with nurses’ job satisfaction and work engagement, particularly autonomy, openness and interpersonal relationships, development and professional support, trust and cooperation, and objectivity. The study also contributes through the empirical testing of the proposed conceptual model linking organizational climate, job satisfaction, and nurses’ work engagement, as well as through the application and evaluation of measurement scales in the examined nursing context. The findings enable healthcare institutions to target workplace interventions more specifically toward areas associated with higher levels of nurses’ job satisfaction and work engagement.

• Ključne besede: organizational climate, job satisfaction, work engagement, nurses, healthcare institutions, work environment