The diploma thesis examines citizens' satisfaction with selected environmental factors in the City Municipality of Ljubljana that affect the quality of the living environment. Its purpose was to determine how citizens assess air quality, drinking water quality, waste management, the acoustic environment, sustainable mobility, and green spaces and forests, and to identify areas with greater potential for improvement.
The research was conducted through an online survey using a convenience sample of 100 Ljubljana residents. Descriptive statistics, normality checks, parametric and nonparametric comparisons, and correlation analysis were used.
On average, the respondents were satisfied with the selected environmental factors (x̄ = 3.70). Drinking water quality received the highest rating (x̄ = 4.24), while the acoustic environment or noise level received the lowest (x̄ = 3.16). Satisfaction with drinking water quality was statistically significantly higher than satisfaction with waste management.
A positive and statistically significant association was also found between the perceived adequacy of bicycle paths and satisfaction with sustainable mobility, as indicated by both Pearson’s (r = 0.668; p < 0.001) and Spearman’s correlation analyses (rₛ = 0.665; p < 0.001). The results supported all three hypotheses in the study sample.
The findings indicate a particular need to continue reducing traffic noise, improving public transport and cycling infrastructure, and communicating environmental projects more effectively to residents. The results may complement official environmental indicators when local measures are planned. Because a convenience sample was used, the findings cannot be generalised without limitations to the entire population of the City Municipality of Ljubljana.
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