KVANTITATIVNA ANALIZA POMENA IN RAZVOJA KOMPETENC V FARMACEVTSKI DEJAVNOSTI

Kuhar, Bojan (avtor), Kozjek, Tatjana (mentor)

Magistrsko delo obravnava pomen kompetenc zaposlenih in podporo njihovemu razvoju v izbranih slovenskih farmacevtskih organizacijah. Namen raziskave je prispevati k boljšemu razumevanju pomena kompetenc in podpore njihovemu razvoju v slovenskih farmacevtskih organizacijah. Cilj raziskave je analizirati, kako zaposleni ocenjujejo pomen posameznih kompetenc, v kolikšni meri organizacije podpirajo njihov razvoj in ali obstaja razkorak med zaznanim pomenom in podporo. Poseben poudarek je namenjen tudi primerjavi med organizacijami in presoji skladnosti z mednarodnimi smernicami. Raziskava je izvedena s pomočjo anketnega vprašalnika med zaposlenimi v treh farmacevtskih organizacijah, pri čemer so v analizo vključeni 104 sodelujoči. Podatki so analizirani z uporabo deskriptivne statistike, izračuna razkorakov, t-testa in analize variance (ANOVA). Kompetence so združene v pet vsebinskih sklopov, kar omogoči boljšo preglednost in interpretacijo rezultatov. Rezultati raziskave kažejo, da sodelujoči v raziskavi kompetencam pripisujejo visoko stopnjo pomembnosti, zlasti na področju kakovosti, regulative in strokovnega znanja. Hkrati pa je ugotovljena nižja stopnja podpore razvoju kompetenc, kar se odraža v statistično značilnih razkorakih pri večini skupin kompetenc. Največji razkoraki so zaznani pri socialnih, kognitivnih ter osebnih in razvojnih kompetencah. Primerjava med organizacijami pokaže, da se organizacije razlikujejo predvsem v podpori razvoju kompetenc, medtem ko je zaznavanje njihovega pomena relativno enotno. Na podlagi primerjave z mednarodnimi smernicami je ugotovljeno, da organizacije ne dosegajo v celoti ravni podpore, ki jo predvidevajo sodobni regulatorni in strokovni okviri. Magistrsko delo tako prispeva k boljšemu razumevanju kompetenčnih vrzeli in ponuja izhodišča za izboljšanje procesov ravnanja z zaposlenimi v farmacevtskih organizacijah. V vzorcu je opazen večji delež mlajših zaposlenih ter zaposlenih s krajšo delovno dobo, prav tako pa je večji delež sodelujočih zaposlen v podpornih funkcijah. Zaradi navedenega vzorec ni v celoti reprezentativen za celotno populacijo zaposlenih v farmacevtskih organizacijah.

• Jezik: Slovenski jezik
• Ključne besede: kompetence, razvoj kompetenc, razkorak, ravnanje z zaposlenimi, farmacevtska industrija
• Vrsta gradiva: Magistrsko delo/naloga
• Organizacija: FU - Fakulteta za upravo
• Leto izida: 2026
• PID: 20.500.12556/RUL-188492
• Datum objave v RUL: 23.09.2026

Sekundarni jezik

• Jezik: Angleški jezik
• Naslov: QUANTITATIVE ANALYSIS OF THE IMPORTANCE AND DEVELOPMENT OF COMPETENCIES IN THE PHARMACEUTICAL INDUSTRY

Izvleček

This master's thesis examines the importance of employee competencies and the support for their development in selected Slovenian pharmaceutical organizations. The purpose of the research is to contribute to a better understanding of the importance of competencies and the support for their development in Slovenian pharmaceutical organizations. The objective of the research is to determine how employees assess the importance of specific competencies, to what extent organizations support their development, and whether a gap exists between perceived importance and support. Special attention is also given to comparisons between organizations and to assessing alignment with international guidelines. The study was conducted using a questionnaire survey among employees from three pharmaceutical organizations, with a total of 104 respondents included in the analysis. The data were analyzed using descriptive statistics, gap analysis, t-tests, and analysis of variance (ANOVA). Competencies were grouped into five categories to ensure better clarity and interpretation of the results. The findings indicate that employees perceive competencies as highly important, particularly those related to quality, regulatory compliance, and technical expertise. However, the level of support for competency development is lower, resulting in statistically significant gaps for most competency groups. The largest gaps were identified in social, cognitive, and personal development competencies. The inter-organizational comparison revealed that organizations differ mainly in the level of support provided, while the perception of importance remains relatively consistent. A comparison with international guidelines showed that organizations do not fully meet the expected level of support for competency development defined by contemporary regulatory and professional frameworks. The thesis contributes to a better understanding of competency gaps and provides a basis for improving human resource management practices in pharmaceutical organizations. The sample is characterized by a higher proportion of younger employees and employees with shorter service experience, as well as a higher proportion of participants employed in support functions. As a result, the sample is not fully representative of the entire population of employees in pharmaceutical organizations.

• Ključne besede: competencies, competency development, gap analysis, human resource management, pharmaceutical industry