Introduction: Communication is the process of exchanging information and emotions and includes both verbal and nonverbal elements. In dental diagnostics, effective communication by the radiographer significantly influences the child's calmness, correct positioning, reduction of repeat imaging, safety and positive treatment experience. Purpose: The purpose
of this thesis was to examine the importance of appropriate communication by radiographers when treating children in dental diagnostics through a systematic review of the literature. We examined the impact of communication approaches on correct positioning, the course of the examination, the reduction of repeat images, and the child's experience. We also defined the importance of nonverbal communication and the supportive role of parents in the successful completion of the examination. Methods: This thesis is based on a systematic
review of scientific literature. We searched for sources in the PubMed, ScienceDirect, and Google Scholar databases. Inclusion and exclusion criteria were applied to analyze current research published in the last ten years. Results: Communication between the radiographer the child, and the parents has a significant impact on the proper performance of radiological examinations in dental diagnostics. We found that communication based solely on precise
instructions reduces the child's involvement and can lead to fear, non-cooperation, and the need to repeat the imaging. In contrast, age-appropriate and individualized communication reduces anxiety, increases trust, and improves children's cooperation during dental imaging. Parents also play an important role, as their understanding of the benefits and risks of radiation and a clear explanation of the procedure increase their confidence in accepting radiological examinations for their children. Proper and effective communication improves the child's experience, reduces the need for repeat images and results in diagnostically useful images. Discussion and conclusion: The findings show that communication plays a key role in performing radiological examinations in children in dental diagnostics. Appropriately adapted communication builds the child's trust, encourages cooperation during the examination and influences the diagnostic usefulness of the images. Inconsistencies in verbal and nonverbal communication by parents increase children's uncertainty, therefore educating parents about the benefits and risks of radiological procedures is crucial to reducing fear and increasing willingness to cooperate. In conclusion, adapted communication reduces the need for repeat examinations, increases safety, and enables high-quality and professional dental examinations.
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