Sodelovanje strokovnih delavk centra za socialno delo z družinami, ki v proces podpore in pomoči niso vključene na lastno pobudo : diplomsko delo

Dimitrievska, Nadja (avtor), Kodele, Tadeja (mentor)

Glavna tema diplomskega dela je sodelovanje strokovnih delavk centrov za socialno delo z družinami, ki v proces podpore in pomoči niso vključene na lastno pobudo. V teoretičnem delu najprej predstavim socialno delo z družino, nadaljujem s ključnimi izhodišči in poudarki pri sodelovanju strokovnih delavk z družinami, ki v proces pomoči niso vključene na lastno pobudo, ter zaključim s predstavitvijo področja pomoč družini za dom v okviru centrov za socialno delo. Empirični del vključuje kvalitativno raziskavo, izvedeno s strokovnimi delavkami, zaposlenimi na enotah Centra za socialno delo Gorenjska, na področju pomoči družini za dom. Z raziskavo sem želela ugotoviti, kako strokovne delavke razumejo svojo vlogo pri sodelovanju z družinami, ki v proces podpore in pomoči niso vključene na lastno pobudo, s kakšnimi izzivi se srečujejo ter katera znanja in ravnanja uporabljajo pri svojem delu. Zanimalo me je tudi, kaj prepoznavajo kot učinkovito pri vzpostavljanju sodelovanja, kako se soočajo s čustvenimi obremenitvami ter kakšno dodatno podporo bi potrebovale za svoje delo. V zadnjem delu so predstavljene glavne ugotovitve raziskave, sklepi in predlogi za nadaljnje razvijanje podpore strokovnim delavkam. Ugotovitve raziskave kažejo, da so družine, ki v proces pomoči niso vključene na lastno pobudo, pogosto nezaupljive do institucij, zato je ključen spoštljiv in zaupen odnos. Glavne težave pri sodelovanju z družinami pa predstavljajo odpor družin oz. družinskih članov do sodelovanja, njihove kompleksne psihosocialne stiske ter administrativne in kadrovske obremenitve strokovnih delavk. Pomembno je, da strokovne delavke delajo na vzpostavljanju zaupanja, prilagajanju potrebam družin, predvsem pa bi potrebovale več sistemske podpore za neposredno delo z družinami.

• Jezik: Slovenski jezik
• Ključne besede: družine, ki v proces podpore in pomoči niso vključene na lastno pobudo, center za socialno delo, pomoč družini za dom, podpora strokovnim delavkam, delovni odnos
• Vrsta gradiva: Diplomsko delo/naloga
• Tipologija: 2.11 - Diplomsko delo
• Organizacija: FSD - Fakulteta za socialno delo
• Kraj izida: Ljubljana
• Založnik: [N. Dimitrievska]
• Leto izida: 2026
• Št. strani: 136 f.
• PID: 20.500.12556/RUL-185980
• UDK: 364.4-055.5/.7
• COBISS.SI-ID: 303297027
• Datum objave v RUL: 25.08.2026

Sekundarni jezik

• Jezik: Angleški jezik
• Naslov: Collaboration of professional workers of the social work center with families who are not included in the process of support and help on their own initiative

Izvleček

The main topic of this thesis is the cooperation of professional workers at Social Work Centres with families who are not involved in the support and help process on their own initiative. In the theoretical part, I first present social work with families, continue with the key principles and main emphases of collaboration between professional workers and families who are not involved in the process of support and help on their own initiative, and conclude with a presentation of the field of in-home family support provided within the framework of Social Work Centres.The empirical part includes a qualitative study conducted with professional workers employed at the organisational units of the Social Work Centre Gorenjska, in the field of in-home family support. The aim of the study was to examine how professional workers understand their role in collaboration with families who are not involved in the support and help process on their own initiative, what challenges they encounter, and what knowledge and practices they use in their work. I was also interested in identifying what they perceive as effective in establishing collaboration, how they cope with emotional demands, and what additional support they believe they need for their work. The final part presents the main findings of the study, the conclusions, and recommendations for the further development of support for professional workers. The main findings indicate that families who are not involved in the process of support and help on their own initiative are often distrustful of institutions, making a respectful and trusting relationship essential. The main challenges in collaboration with families are the resistance of families or individual family members to collaboration, their complex psychosocial difficulties, and the administrative and staffing burdens faced by professional workers. It is important for professional workers to focus on building trust and adapting their work to the needs of families. Above all, they need greater systemic support to enable more direct work with families.

• Ključne besede: families who are not included in the process of support and help on their own initiative, social work center, in-home family assistance, support for social workers, working relationship