Corporate social responsibility as a stakeholder signal : fairness and belonging as pathways to job satisfaction and commitment

Zhang, Mengyun (avtor), Černe, Matej (avtor), Samimi Dehkordi, Saleh (avtor), Scaringella, Laurent (avtor), Scaringella, Morgane (avtor)

Existing research shows that corporate social responsibility (CSR) benefits firms in terms of return on investment, customer satisfaction, and reputation; however, limited attention is given to employees as internal stakeholders. Drawing on Stakeholder Theory, Social Exchange Theory, and Social Identity Theory, this study investigates how CSR perceptions influence job satisfaction and organizational commitment. Using survey data from 385 valid employee responses collected across CSR-engaged organizations, we find that CSR is indirectly related to job satisfaction and organizational commitment through both organizational identification and overall justice. In addition, distributive justice strengthens the indirect relationship between CSR and job satisfaction via overall justice, indicating that the fairness signal conveyed by CSR is more consequential when employees also perceive outcome allocations as fair. By integrating exchange and identity perspectives, this study advances CSR research by connecting organizational and psychological levels. Moreover, it offers practical implications for HR policies that align CSR initiatives with employee well-being rather than shifting costs onto staff.

• Jezik: Angleški jezik
• Ključne besede: corporations, work organization, workforce, social responsibility, CSR, distributive justice, employees, organizational identification, overall justice, working attitudes
• Vrsta gradiva: Članek v reviji
• Tipologija: 1.01 - Izvirni znanstveni članek
• Organizacija: EF - Ekonomska fakulteta
• Status publikacije: V tisku
• Različica publikacije: Objavljena publikacija
• Leto izida: 2026
• PID: 20.500.12556/RUL-184411
• UDK: 331.108
• ISSN pri članku: 1535-3958
• DOI: 10.1002/csr.70688
• COBISS.SI-ID: 279322371
• Datum objave v RUL: 06.07.2026

Gradivo je del revije

• Naslov: Corporate social-responsibility and environmental management
• Skrajšan naslov: Corp. soc.-resp. environ. manag.
• Založnik: Wiley
• ISSN: 1535-3958
• COBISS.SI-ID: 513040153

Licence

• Licenca: CC BY 4.0, Creative Commons Priznanje avtorstva 4.0 Mednarodna
• Povezava: http://creativecommons.org/licenses/by/4.0/deed.sl
• Opis: To je standardna licenca Creative Commons, ki daje uporabnikom največ možnosti za nadaljnjo uporabo dela, pri čemer morajo navesti avtorja.

Sekundarni jezik

• Jezik: Slovenski jezik
• Ključne besede: korporacije, delovna organizacija, delovna sila, družbena odgovornost