Patient satisfaction is a fundamental indicator of healthcare quality. Strikes within the healthcare sector can significantly disrupt the availability and quality of services, which in turn may affect how patients perceive their care. This study aimed to explore patient experiences during a healthcare workers' strike and to identify the key factors influencing their satisfaction. A quantitative research approach was employed, using a structured questionnaire to collect data directly from patients who received care during the strike period. Findings reveal that, despite the disruptions caused by the strike, the majority of patients remained generally satisfied with the care they received. Statistical analysis indicated that demographic factors such as age, gender, and educational level, had a significant influence on satisfaction ratings, underscoring the importance of individual characteristics in shaping patient perceptions. This research enhances our understanding of how healthcare strikes impact public health from the patient's perspective. The insights gained can inform strategic improvements to maintain or even enhance patient satisfaction during times of reduced service availability. The study offers practical value for healthcare providers and policymakers by highlighting the need for patient-centred approaches, especially during crisis situations such as labour strikes.
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