Onboarding is one of the most important processes in any company, as it directly influences the successful integration of new employees into the organizational environment, their productivity, satisfaction, and long-term retention. A well-designed onboarding program enables faster employee adaptation, reduces initial work-related stress, and encourages a stronger sense of belonging to the company. Conversely, a poorly structured onboarding process increases the risk of employee turnover. This poses a significant financial burden, as companies invest considerable resources into the recruitment, selection, and hiring of new staff.
In this master's thesis, we conducted a study evaluating the internal onboarding program in a selected company operating in the SaaS industry. Based on the collected data, we proposed improvements that include better program structure, consistent involvement of the Human Resource department, more effective transfer of organizational culture, and enrichment of onboarding content with additional information for new employees. We found that these approaches can improve the long-term effectiveness of onboarding, increase employee stability and engagement, and strengthen their commitment to the organization. As a result, the company
enhances its competitiveness and secures its long-term success in the dynamic SaaS industry environment.
|
