Artificial intelligence has become widely used in recent decades, driving advancements in information and communication technology. AI is gradually being implemented in public administration, leading to significant changes in jobs and employment processes.
In the theoretical part of the thesis we presented the concept of AI, highlighting various risks and challenges. We explored the applications of AI worldwide and within the Slovenian public administration, ultimately connecting AI with cybersecurity. The empirical part includes five interviews with public administration employees, aimed at understanding their perceptions of AI's impact on their work and the future of their jobs.
The analysis of interview responses revealed that public administration employees generally have a positive attitude toward AI implementation but also expressed concerns and suggested areas for improvement. Key challenges include the need to adapt new technologies to specific job requirements, concerns about data security, and the necessity for additional training.
The thesis identifies both the advantages and disadvantages of AI use in public administration, as noted by respondents. The research results offer recommendations for better integration of AI in public administration, emphasizing employee training and the adjustment of work processes.
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