In the modern business environment retaining quality staff is crucial for a company’s success. Companies recognise that satisfied and motivated employees are the cornerstone of successful business operations, making it vital to understand the factors that influence their decision to remain with or leave the company. Key factors that affect employee retention include job satisfaction, relationships with colleagues and managers, and opportunities for promotion and career development. The aim of this master's thesis is to investigate how these factors impact employee retention at the company X and to examine the reasons why some employees have chosen to leave. The focus will be on comparing employees who have remained with those who have left, to identify what improvements, the company can make to enhance the retention of key staff. The analysis will concentrate on the influence of satisfaction, management support, interpersonal relationships, and opportunities for promotion, enabling the company to refine its human resources strategies for long-term employee retention.
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