Change management can be defined as the process of continuously renewing the direction, structure and capacity of an organisation to serve the changing needs of the external and internal environment. This master thesis presents the problem of planning and implementing change in companies. An introductory presentation of the problem is followed by a theoretical background on organisational change, which includes several aspects of defining the concept of organisation and an overview of the various factors that influence the organisation. From the analysed literature it is possible to show how changes in organisational structure are reflected in the functioning and performance of the organisation. I have investigated the possible causes of change, how change is implemented, how it is managed and the consequences of its success or failure. In particular, I analysed the financial indicators of GEN-I over the 2015-2022 time period. Through financial analysis of revenue, expenditure, profit and headcount, I was able to identify two particular financial years in which the indicators fluctuated above average. This is when the company showed the greatest increase in performance. I concluded my research with a more detailed look at the changes, measures and environmental conditions that may have affected the company's performance.
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