The diploma thesis analyses the development and challenges faced by the Slovenian public administration and, in particular, the administrative units since their establishment in 1995, when they were created to perform the tasks of the state administration, which should be organized and conducted as close as possible to the users in the whole country in a uniform manner.
The administrative units were created through the transformation of municipalities and have developed into the most successful part of the civil service. They have introduced models for measuring quality, staff, and service user satisfaction and have ensured efficient management of resources, yet questions are being asked about the optimality of their organization and functioning in terms of equal treatment of clients and time-efficient decision-making on clients' rights and obligations.
The diploma thesis seeks to answer how the Law on the Civil Service (ZDU-1) (Official Gazette of the Republic of Slovenia, number 113/05 – official consolidated text, 89/07 – odl. US, 126/07 – ZUP-E, 48/09, 8/10 – ZUP-G, 8/12 – ZVRS-F, 21/12, 47/13, 12/14, 90/14, 51/16, 36/21, 82/21, 189/21, 153/22 and 18/23), together with other regulations, determines the competences of the Ministry responsible for public administration to be able to make organizational and other changes to improve the quality of the work of administrative units.
A body within the Ministry responsible for public administration is an appropriate form of territorial organization of the state administration. Some examples of territorially organized state bodies include a number of elements that can be used as a basis for reorganizing administrative units. The methods used are the normative-dogmatic, descriptive, and historical methods, the analysis of the literature and secondary statistical analysis, the inductive and deductive methods, the method of analysis and synthesis, the method of compilation, the method of interviewing experts, the case study method and the method of comparison.
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