Effective management of key employees, who are an internal segment of human resources that hold organisational-specific skills and bring to the organisation the greatest value, is key in ensuring its performance and competitiveness. A comprehensive HR management & retention strategy based on motivation, job satisfaction and belonging is needed. A well-structured and executed exit interview process can serve as a tool for gaining a proper understanding of employee turnover, as well as managing it. The selected company X – a Slovenian deep tech startup company, whose personnel portfolio mainly consists of highly qualified software developers and analysts, had in its first year a turnover rate of as much as 50%. The main purpose of this master's thesis is to analyse the role of exit interviews in understanding employee turnover in the selected company X. In the theoretical part, the goal is to present the role and approaches to the management of key employees in the organisation, to examine the characteristics, causes, and consequences of employee turnover, and to focus in more detail on the characteristics of employee turnover of highly qualified IT personnel. In the empirical part, the main purpose is to determine the characteristics, causes, and consequences of employee turnover in company X through the analysis of exit interviews. Based on the findings, the aim is to present recommendations and measures that could reduce unwanted employee turnover in the future.
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