Digitization is a broad concept. We can say that it is about the automation of operations that are now performed manually by humans and the transfer of data and information in electronic form. Digitization of business for organizations represents a large organizational as well as financial burden, so it makes sense to tackle it gradually.
However, despite the proven advantages of digitization, documentation in paper form represents a large part of business in many organizations. This accumulates material costs and reduces the efficiency and timeliness of work. With large amounts of paper documentation, organizations are no longer able to manage and control the lifecycle of documents. Organizations could solve all this with digitization and therefore make decisions about it more quickly.
In the diploma work, we studied the challenges with which the selected organization, i.e. the Office of the Republic of Slovenia for Intellectual Property (URSIL), is dealing with the digitization of documentary material, and highlighted both the advantages and the problems that the digitization process brings. The case study research method was used in the preparation of the thesis.
The results of the research showed that despite the many challenges and the necessary organizational and financial inputs, the investment will pays off in the medium term. The digitization of documentary material has brought many advantages, which have been shown both in increasing efficiency and in reducing costs, which confirms that URSIL is developing the transition to paperless business in the right direction. We have also proved that implementing e-storage on our own infrastructure can mean savings in the long term. Because URSIL decided to gradually transition to paperless operations, the effects of digitization have not yet fully manifested themselves.