Today, organisations are becoming increasingly aware of the importance of human resources. Employees are becoming the main tool of companies’ competitive advantage, as their attitude, engagement, and effort are essential to achieving the company’s goals. The purpose of the thesis is to determine the level of engagement in the selected company X. The aim of the thesis is to perform an engagement assessment, to identify the main factors of high engagement and the main factors of low engagement using the Peakon tool, and to make suggestions for improving the engagement rate.The thesis is divided into two parts. In the first, theoretical part, the concept of engagement and its categories are presented. I will present how to recognise engaged employees or what kind of behaviour is typical for them. Furthermore, I will present the factors of engagement, the consequences of engagement, and how it can be improved. The theoretical part aims to present the concept itself and to increase understanding of its factors, which are the key focus of the empirical part. The research part of the thesis is an analysis of the Peakon survey, which is used by the
company for various HR purposes, including measuring employee engagement. 80% of all employees completed the survey. The results show that the level of engagement is relatively high, as it reached a score of 7.6 on a scale from 1 to 10. The survey found that employee engagement,
or its factors, can vary considerably depending on the department.
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