Analiza zavzetosti zaposlenih v izbranem podjetju X : diplomsko delo

Anžlovar, Klara (author), Kohont, Andrej (mentor), Ignjatović, Miroljub (co-mentor)

Danes se organizacije vse bolj zavedajo pomena človeških virov. Zaposleni postajajo glavno orodje konkurenčne prednosti podjetij, saj so njihov odnos, zavzetost in prizadevanje bistvenega pomena za dosego ciljev podjetja. V povezavi s tem, je namen diplomskega dela ugotoviti stopnjo zavzetosti v izbranem podjetju X. Cilj diplomske naloge je izvedeti oceno zavzetosti, opredeliti glavne dejavnike visoke zavzetosti in glavne dejavnike nizke zavzetosti s pomočjo orodja Peakon ter podati predloge za izboljšanje zavzetosti. Diplomsko delo je razdeljeno na dva dela. V prvem, teoretičnem delu je predstavljen pojem zavzetost in njegove kategorije. Predstavila bom, kako prepoznamo zavzete zaposlene oziroma kakšno vedenje je za njih značilno. V nadaljevanju bom predstavila dejavnike zavzetosti, kakšne posledice ima zavzetost in kako se jo lahko izboljša. Namen teoretičnega dela je predstavitev samega pojma in večjega razumevanja njegovih dejavnikov, ki so ključni fokus empiričnega dela. Raziskovalni del diplomske naloge predstavlja analiza ankete Peakon, ki jo podjetje uporablja za različne kadrovske namene, vključno z merjenjem zavzetosti zaposlenih. Anketo je izpolnilo 80 % vseh zaposlenih. Rezultati kažejo, da je raven zavzetosti relativno visoka, saj je na lestvici od 1 do 10 dosegla oceno 7.6. V okviru raziskave je bilo ugotovljeno, da se zavzetost oziroma njeni dejavniki lahko precej razlikujejo glede na oddelke.

• Language: Slovenian
• Keywords: zavzetost zaposlenih, dejavniki zavzetosti, organizacijska kultura, sistem nagrajevanja
• Work type: Bachelor thesis/paper
• Typology: 2.11 - Undergraduate Thesis
• Organization: FDV - Faculty of Social Sciences
• Place of publishing: Ljubljana
• Publisher: [K. Anžlovar]
• Year: 2022
• Number of pages: 54 str.
• PID: 20.500.12556/RUL-141087
• UDC: 005.73(043.2)
• COBISS.SI-ID: 124896259
• Publication date in RUL: 23.09.2022

Secondary language

• Language: English
• Title: Analysis of the employee engagement in selected company X

Abstract

Today, organisations are becoming increasingly aware of the importance of human resources. Employees are becoming the main tool of companies’ competitive advantage, as their attitude, engagement, and effort are essential to achieving the company’s goals. The purpose of the thesis is to determine the level of engagement in the selected company X. The aim of the thesis is to perform an engagement assessment, to identify the main factors of high engagement and the main factors of low engagement using the Peakon tool, and to make suggestions for improving the engagement rate.The thesis is divided into two parts. In the first, theoretical part, the concept of engagement and its categories are presented. I will present how to recognise engaged employees or what kind of behaviour is typical for them. Furthermore, I will present the factors of engagement, the consequences of engagement, and how it can be improved. The theoretical part aims to present the concept itself and to increase understanding of its factors, which are the key focus of the empirical part. The research part of the thesis is an analysis of the Peakon survey, which is used by the company for various HR purposes, including measuring employee engagement. 80% of all employees completed the survey. The results show that the level of engagement is relatively high, as it reached a score of 7.6 on a scale from 1 to 10. The survey found that employee engagement, or its factors, can vary considerably depending on the department.

• Keywords: employee engagement, engagement factors, organisational culture, reward system