The theoretical introductions contains literature overview on the topic of advocacy. I pointed out the key tasks in advocacy, existing forms of advocacy, advocate’s characteristics, how advocacy works in social work, and at the end, I presented research on the topic of refugees advocacy. My qualitative research is based on five interviews in which I used partly standardized questionnaire. I spoke to six individuals working in various non-governmental organizations. In the research, I collected the data on how advocacy is understood in practice, what forms of advocacy are used in practice, who can be a refugee advocate, education of advocate, what obstacles advocates face in practice, how to get in touch with a person who needs an advocate, and areas in which advocacy needs improvements. In the research part of the thesis, we established that advocacy of refugees takes place in different ways. However, some obstacles occur in the process. It turned out that users are mostly discriminated, and the system itself represents the problem. The participants expressed the need for education or training for advocates. Some educations already exist, but only as a part of other educations. The vast majority of respondents were not educated for this role, but many of them also learned from the practice itself.
Considering the results, I suggest implementation of the refugee advocate in Slovenia where the participant will learn about the current legislation and get some practical knowledge.
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