In the theoretical part of the thesis, I described the concepts of third party violence in the workplace and social work in involuntary transactions. I focused mainly on third party violence against employees in the fields and in social welfare programs in the Center for Social Work Gorenjska, I was interested in possible differences in frequency and characteristics. My research is mainly qualitative, except for the quantitative part, where all participants answered the questionnaire. I conducted 2 focus groups with a total of 8 employees in the Center for Social Work Gorenjska. One focus group included 4 employees in the fields and the other 4 employees in the social welfare programs of the said center. I found out that the employees are often exposed to violence by third parties, most often psychological violence. The research confirmed the existence of differences in the frequency and extent of forms of third party violence against staff in the areas and social welfare programs of the social work center. Staff need more experiential training where they would gain concrete knowledge on preventive and curative measures in dealing with third party violence. They also need a greater level of accountability from the Center for Social Work in the event of third-party violence against staff.ave found that employees are often subjected to violence by third parties, most commonly psychological violence. The research confirmed the existence of differences in the frequency and extent of forms of third-party violence against employees in the areas and social welfare programs of the Center for Social Work. Employees need more experientially based training, where they would gain concrete knowledge of preventive and curative measures to deal with third-party violence. They also need a greater degree of responsibility of the social work center in the event of third-party violence against employees.
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