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A configuration taxonomy of business process orientation
ID
Van Looy, Amy
(
Avtor
),
ID
Trkman, Peter
(
Avtor
),
ID
Clarysse, Els
(
Avtor
)
PDF - Predstavitvena datoteka,
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MD5: 2A5BAA41482CB8E2C13ABA613B53F626
URL - Predstavitvena datoteka, za dostop obiščite
https://link.springer.com/article/10.1007%2Fs12599-021-00700-4
Galerija slik
Izvleček
Organizations strive to develop a variety of capabilities to improve and measure business processes. Researchers have used various maturity models to investigate the development of a business process orientation (BPO), and most have argued that such a development comes in stages. Current literature underestimates the interrelationships between BPO capabilities and fails to consider multidimensional or non-linear paths to maturity. To refine the features of maturity models, this study relies on configuration theory to uncover different archetypes for BPO development and quantitatively evaluate them by examining performance differences among archetypes based on a large-scale international dataset. The resulting empirical taxonomy with seven BPO archetypes establishes important performance differences between organizations at a similar maturity level. Besides strengthening the theoretical foundations of BPO and making maturity assessments more multifaceted, the results help organizations give their managerial efforts a focus by enabling comparison with peers in the same archetype and showing various paths for BPO improvement.
Jezik:
Angleški jezik
Ključne besede:
enterprises
,
business process
,
business efficiency
,
process orientation
,
archetype
,
configuration
,
context awareness
,
performance
Vrsta gradiva:
Članek v reviji
Tipologija:
1.01 - Izvirni znanstveni članek
Organizacija:
EF - Ekonomska fakulteta
Status publikacije:
V tisku
Različica publikacije:
Recenzirani rokopis
Leto izida:
2021
PID:
20.500.12556/RUL-127434
UDK:
659.2:004
ISSN pri članku:
2363-7005
DOI:
10.1007/s12599-021-00700-4
COBISS.SI-ID:
62817027
Datum objave v RUL:
07.06.2021
Število ogledov:
894
Število prenosov:
191
Metapodatki:
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Objavi na:
Gradivo je del revije
Naslov:
Business & information systems engineering
Skrajšan naslov:
Bus. inf. syst. eng.
Založnik:
Springer Gabler
ISSN:
2363-7005
COBISS.SI-ID:
1538289603
Sekundarni jezik
Jezik:
Slovenski jezik
Ključne besede:
podjetje
,
poslovni proces
,
uspešnost poslovanja
Projekti
Financer:
ARRS - Agencija za raziskovalno dejavnost Republike Slovenije
Program financ.:
Raziskovalni projekt - temeljni
Številka projekta:
J5-9329
Naslov:
Poslovna analitika in poslovni modeli v oskrbovalnih verigah
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