Business process management - at the crossroads

Klun, Monika (avtor), Trkman, Peter (avtor)

Purpose: Business process management (BPM) has received much focus throughout the years, yet there have been calls questioning the future of BPM. This paper aims to ex-plore the current state of the field through a dynamic literature review and identify the main challenges for its future development. Design/methodology/approach: A dynamic co-citation network analysis identifies the “evolution” of knowledge of BPM and the most influencing works. The results present the developed subthemes of BPM in the form of clusters. Findings: The focus within the field has shifted from facilitating wide-ranging business performance improvements to creating introverted optimizations within a particular BPM subgroup. The BPM field has thus experienced strong fragmentation throughout the years and has accrued into self-fueling subareas of BPM research such as business process modeling and workflow management. Those subareas often neglect related dis-ciplines in other management, process modeling, and organizational improvement fields. Research limitations/implications: The study is limited by the initial keyword choice of the authors. The subsequent co-citation analysis ameliorates the subjectivity since it produces a dataset of papers and contributions based on references. Originality/value: A new combination of historical development and state-of-the-art of the BPM field, by employing a co-citation and cluster analysis. This dynamic literature review presents the current state of the theoretical core and attempts to identify the crossroads that BPM has reached. The study can be replicated in the future to the track the changes in the field.

• Jezik: Angleški jezik
• Ključne besede: management, business process, strategy, models
• Vrsta gradiva: Članek v reviji
• Tipologija: 1.02 - Pregledni znanstveni članek
• Organizacija: EF - Ekonomska fakulteta
• Različica publikacije: Recenzirani rokopis
• Leto izida: 2018
• Št. strani: Str. 786-813
• Številčenje: Vol. 24, iss. 3
• PID: 20.500.12556/RUL-115195
• UDK: 659.2:004
• ISSN pri članku: 1463-7154
• DOI: 10.1108/BPMJ-11-2016-0226
• COBISS.SI-ID: 24429030
• Datum objave v RUL: 17.04.2020

Gradivo je del revije

• Naslov: Business process management journal
• Založnik: MCB University Press
• ISSN: 1463-7154
• COBISS.SI-ID: 78187520

Licence

• Licenca: CC BY-NC 4.0, Creative Commons Priznanje avtorstva-Nekomercialno 4.0 Mednarodna
• Povezava: http://creativecommons.org/licenses/by-nc/4.0/deed.sl
• Opis: Licenca Creative Commons, ki prepoveduje komercialno uporabo, vendar uporabniki ne rabijo upravljati materialnih avtorskih pravic na izpeljanih delih z enako licenco.
• Začetek licenciranja: 17.04.2020

Sekundarni jezik

• Jezik: Slovenski jezik
• Ključne besede: management, poslovni proces, strategija, modeli

Projekti

• Financer: ARRS - Agencija za raziskovalno dejavnost Republike Slovenije
• Številka projekta: J5-6816
• Naslov: Prenova poslovanja - od poslovnih modelov do inovativnih procesov