Development of information-communication technologies significantly changed the life of our society. E-services offered by the public sector, are intended for more effective operations of public administration, higher quality of service and speed up the implementation of the procedures for the users. An example of this is the portal eUprava, where citizens with a qualified digital certificate can e.g. extend their transport permit, submitt an application for a change of name, submitt an application for a scholarship, both on the computer as well as via smartphones. However, the use of the portal at fairly low levels.
Currently only some of the guides according to life events work on the portal eUprava, namely a guide for the birth of the child, a web guide for a wedding, guide for death, a guide for public rallies and events, a guide for migration and a guide for the purchase and sale of a car. Their ease of use would attract a greater population of people in the online business with the public administration. The European union also recognises this, which the performance of the implementation services according to the principle of life events is measuared in its indicators, where Slovenia is still quoted more in the bottom. Therefore, we want the number of these guides to increase.
For the eUprava portal, we developed a guide for job loss/search. Development was based on perusal of legal bases, which the development of the flow diagram for a job search was based on and based on the flow diagram, a useful guide prototype was developed. The proposal of the developed guide could serve the competent ministry to add it to the eUprava portal and in that way make our e-government even more in step with the digital transformation of our society.
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