In the software development process, there are delays, failures, rejections and abandoned projects, so there is a clear need for the improvement of this process. The models for assessing the success of software development focus primarily on technical aspects of quality, which is not sufficient for comprehensive insight. The goal of the master's thesis is to fill the gap in the field of software development methodologies evaluation with the model that in performance assessment considers also the organizational characteristics of the company. The model was tested with an empirical study resulting in the confirmation of the basic hypothesis regarding the impact of organizational characteristics on the software development process. The findings and key suggestions for improving the fit between organizational characteristics and the work process were presented to the management of the companies involved in the study. Their responses have confirmed the usefulness of the developed model.
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