Uvedba operativnega managementa z odjemalci v storitveno podjetje : zaključna strokovna naloga visoke poslovne šole

Vesel, Urška (author), Indihar Štemberger, Mojca (mentor)

• Language: Slovenian
• Keywords: informatika, informacijska tehnologija, informacijski sistemi, odnosi s strankami, podjetje, storitve, poslovni proces, spremembe
• Work type: Final paper
• Typology: 2.11 - Undergraduate Thesis
• Organization: EF - School of Economics and Business
• Place of publishing: Ljubljana
• Publisher: [U. Vesel]
• Year: 2016
• Number of pages: I, 24 str.
• PID: 20.500.12556/RUL-98682
• UDC: 659.2
• COBISS.SI-ID: 23700198
• Publication date in RUL: 05.01.2018

Secondary language

• Language: English
• Title: Implementation of operational customer relationships management into the service company
• Keywords: informatics, information technology, information systems, customer relationship, enterprises, services, business process, changes