This thesis presents the update of a web store that and the integration of the web store with the ERP system Microsoft Dynamics NAV. We take a closer look at the current state, at how the web store currently connects to the ERP system and the reasons for updating. We then continue with an analysis of web store functionalities that should be added or updated. A web survey that we sent to our customers is used to additionally support our findings.
The main part contains a more detailed analysis of multiple e-commerce platforms that hold most of the market share. Taking into account multiple criteria, we decide on one of the candidates.
Finally, we present different ways of connecting a web store with an ERP system. By analysing their strengths and weaknesses, we choose one and evaluate it further.
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