In this diploma thesis I will present coping with stress in crisis situations. Occupations where people have to deal with everyday crisis situations are: firefighters, policeman, soldiers, rescuers etc. I narrowed down my research to Special police unit.
In the first part of the thesis the basics of what stress is were described. I continued by presenting Special police unit, its tasks and organization, which led to explaining how to become the member of it. I defined work related stress, crisis situations and crisis interventions and listed numerous stress coping strategies. Last but not least, the connection with social pedagogy was described.
The empirical part of my diploma thesis consists of qualitative analysis of interviews, which were done with three different members of Special police unit. Results show, that interviewees use the same five stress coping strategies. However, they all have some additional stress coping strategies which differ from one another. They all find unpredictable situations the most stressful. Two of the interviewees can manage to distinguish between work and private life, one can't, because his job is his life.