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Razvoj izdelka s pomočjo metode razvoja funkcij kakovosti : diplomsko delo - univerzitetni študij
Vilar, Tomaž (Author), Oblak, Leon (Mentor) More about this mentor... This link opens in a new window, Kropivšek, Jože (Reviewer)

URLURL - Presentation file, Visit http://www.digitalna-knjiznica.bf.uni-lj.si/dn_vilar_tomaz.pdf This link opens in a new window

Abstract
Za obvladovanje načrtovanja poslovnih funkcij so v sodobnem podjetju potrebna določena orodja, ki dajejo odgovore na vprašanja in zahteve kupcev že v začetnih fazah načrtovanja. Pri teh orodjih je pomembno, da ne zajemajo le preverjanja kakovosti na koncu proizvodnega procesa, temveč izdelek ali storitev spremljajo širše. Predstavili smo metodo QFD ter praktični primer uporabe razvoja drsnih vrat. Opisali smo osnove, načela in standarde kakovosti; razložili kako kakovost dosegamo ter kdo lahko nanjo vpliva. Podrobneje smo opisali metodo razvoja funkcij kakovosti. Predstavili smo hišo kakovosti; posamezne matrike oz. sobe; kaj moramo upoštevati pri gradnji; ter vseh 13 korakov gradnje hiše kakovosti. S pomočjo QFD metode smo razvili nov izdelek in sicer drsna vrata.

Language:Slovenian
Keywords:QFD metoda, kakovost, hiša kakovosti, Kanov model, zahteve kupcev, tehnične značilnosti, razvoj izdelka
Work type:Undergraduate thesis (m5)
Tipology:2.11 - Undergraduate Thesis
Organization:BF - Biotechnical Faculty
Year:2009
Publisher:[T. Vilar]
Number of pages:IX, 74 f., [9] f. pril.
Place:Ljubljana
UDC:692.812
COBISS.SI-ID:1718665 Link is opened in a new window
Views:1146
Downloads:254
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Secondary language

Language:English
Abstract:
To control the planning of business functions, modern companies need special tools giving answers to questions and demands of customers already in the early stages of planning. It is important that these tools contain verification of the quality not only at the end of the production process but they have to follow the product or service widely. The thesis presents the QFD method, and also practical example of its usage on the case of sliding doors. The basics, principles and standards of quality are explained; how to achieve quality described, and what can affect it explained. The QFD method is presented, and the house of quality introduced. Some advices on what to consider during the building of the house of quality, details of single matrixes or rooms, so as all of 13 steps of building can be found here. Using the QFD method a new product - sliding doors - was developed.

Keywords:QFD method, quality, house of quality, Kano model, customer requirements, technical characteristics, product development

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