Depersonalisation in women providing psychosocial support services

Glomazić, Hajdana (author), Živanović, Dejan (author), Glomazić, Katarina (author)

The article examines the relationship between depersonalisation and the provision of psychosocial support among women in helping professions. The aim of the study was to determine the extent to which depersonalisation, as a consequence of occupational burnout, is present in women working in these professions, and to identify the factors that predict it. The research was a quantitative empirical cross-sectional study that applied a descriptive/analytical approach. The sample included 302 women from the Western Balkans. The findings show that approximately one-third of the participants exhibited mild symptoms of this phenomenon, whereas 12.5% had moderate to high levels. It was revealed that marital status, holding a professional licence, intercultural training, and international/intercultural experience are predictors of depersonalisation levels.

• Language: English
• Keywords: burnout, depersonalisation, helping professions, secondary traumatisation, vulnerable groups, gender, social welfare, work-related stress
• Work type: Article
• Typology: 1.01 - Original Scientific Article
• Organization: FDV - Faculty of Social Sciences
• Publication status: Published
• Publication version: Version of Record
• Publication date: 09.01.2026
• Year: 2025
• Number of pages: Str. 763-780
• Numbering: Letn. 62, št. 4
• PID: 20.500.12556/RUL-177900
• UDC: 364-4:305
• ISSN on article: 0040-3598
• DOI: 10.51936/tip.62.4.763
• COBISS.SI-ID: 264387075
• Publication date in RUL: 12.01.2026

Record is a part of a journal

• Title: Teorija in praksa : revija za družbena vprašanja
• Shortened title: Teor. praksa
• Publisher: Fakulteta za družbene vede
• ISSN: 0040-3598
• COBISS.SI-ID: 763652

Licences

• License: CC BY 4.0, Creative Commons Attribution 4.0 International
• Link: http://creativecommons.org/licenses/by/4.0/
• Description: This is the standard Creative Commons license that gives others maximum freedom to do what they want with the work as long as they credit the author.

Secondary language

• Language: Slovenian
• Title: Depersonalizacija med izvajalkami psihosocialne podpore

Abstract

Ta članek raziskuje povezanost med depersonalizacijo in psihosocialno podporo pri ženskah v poklicih pomoči. Namen raziskave je bil ugotoviti, v kolikšni meri je depersonalizacija kot posledica izgorevanja na delu navzoča v ženski populaciji v poklicih pomoči, ter prepoznati njene prediktivne dejavnike. Raziskava je bila izvedena kot kvantitativna empirična presečna študija z deskriptivno-analitičnim pristopom. V vzorec sta bili vključeni 302 ženski na območju Zahodnega Balkana. Ugotovitve raziskave kažejo, da približno tretjina udeleženk kaže blage simptome, medtem ko je pri 12,5% žensk zabeležena zmerna do visoka izraženost tega pojava. Rezultati so pokazali, da so zakonski stan, strokovne licence, interkulturno usposabljanje ter mednarodne/interkulturne izkušnje pomembni prediktorji ravni depersonalizacije.

• Keywords: izgorelost, depersonalizacija, poklici pomoči, sekundarna traumatizacija, ranljive skupine, spol, socialno skrbstvo, delovni stres