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Oblikovanje programa zvestobe v bančništvu : magistrsko delo
ID
Bandelj, Nina
(
Author
),
ID
Žabkar, Vesna
(
Mentor
)
More about this mentor...
URL - Presentation file, Visit
http://www.cek.ef.uni-lj.si/magister/bandelj4443.pdf
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Language:
Slovenian
Keywords:
bančništvo
,
banke
,
bančno poslovanje
,
odnosi s strankami
,
zadovoljstvo
,
lojalnost
,
raziskave
,
analiza
,
primeri
Work type:
Master's thesis
Typology:
2.09 - Master's Thesis
Organization:
EF - School of Economics and Business
Place of publishing:
Ljubljana
Publisher:
[N. Bandelj]
Year:
2012
Number of pages:
III, 93, 48 str.
PID:
20.500.12556/RUL-16494
UDC:
336.71
COBISS.SI-ID:
21002470
Publication date in RUL:
11.07.2014
Views:
1104
Downloads:
166
Metadata:
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Secondary language
Language:
Unknown
Keywords:
banking
,
banks
,
banking management
,
customer relationship
,
satisfaction
,
loyalty
,
research
,
analysis
,
cases
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