Customer orientation and loyalty in mobile telecommunications : doctoral dissertation

Customer orientation and loyalty in mobile telecommunications : doctoral dissertation
ID Dlačić, Jasmina (Author), ID Žabkar, Vesna (Mentor) More about this mentor... This link opens in a new window

URL - Presentation file, Visit http://www.cek.ef.uni-lj.si/doktor/dlacic.pdf This link opens in a new window

Language:	English
Keywords:	telekomunikacije, mobilna telefonija, telofon, lojalnost, zadovoljstvo, potrošnik, odnosi s strankami, raziskave, analiza
Work type:	Doctoral dissertation
Typology:	2.08 - Doctoral Dissertation
Organization:	EF - School of Economics and Business
Place of publishing:	Ljubljana
Publisher:	[J. Dlačić]
Year:	2012
Number of pages:	IV, 205 str.
PID:	20.500.12556/RUL-16426
UDC:	339.138
COBISS.SI-ID:	20937446
Publication date in RUL:	11.07.2014
Views:	1368
Downloads:	226
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Secondary language

Language:	Slovenian
Keywords:	telecommunications, mobile telephony, loyalty, satisfaction, consumer, customer relationship, research, analysis

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