For my thesis topic, I chose the project of renovating information and communication technologies at Incom d.o.o., a project I was part of and sponsored.
The goal of the work is to modernize the company using advanced tools and organization, thereby supporting safe, stable, and long-term competitive operations based on the best possible data, considering trends in cybersecurity, and enabling further development capabilities.
The topic is extensive, so in my work, I will focus more on the production itself and the integration of production systems used for controlling and managing machines and equipment for producing ice cream and chocolate.
We approached the renovation by analyzing the current state in three main areas: business systems, ICT infrastructure, and cybersecurity. After assessing the state of these areas, we identified the main issues and created a renovation plan, setting steps and a timeline for the renovation, and began searching for partners and solution providers in the market. When selecting contractors, we considered not only the economic framework of the investments but also the partner’s ability to support such a large renovation and the suitability of the solution offered.
The main results of the thesis include the successful implementation of a new centralized system for managing business functions, which will support and meet the company’s future needs. We successfully integrated it with supporting systems and tools for managing production and warehouse functions, further expanding their functionalities. In the future, we will extend the main centralized system to other areas and supporting tools, such as maintenance and quality support tools. Additionally, by renovating the optical network, we successfully upgraded the company’s network capabilities in terms of more stable and faster connectivity and security. By purchasing and installing new and more advanced network elements such as new switches and routers, we enabled safer operations with better protection against intrusions, significantly reduced the number of outages, and simultaneously lowered the complexity of network management, contributing to better utilization of network administrators.
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