In my thesis, I address two research questions: How to develop a questionnaire that would provide insight into the social elements involved in the conflict between forest users and forest owners, and whether such a questionnaire is of high quality. I created the questionnaire by reviewing literature on the development of quality questionnaires, which is presented later in the thesis. The questionnaire was designed following survey methodology guidelines. The second research question relates to assessing the quality of this questionnaire. In the thesis, I assess the quality of the questionnaire using three methods: expert evaluations, cognitive interviews, and focus groups. The main shortcomings that caused difficulties for the respondents were related to the incomprehensibility of terms and the ambiguity of questions. These issues were addressed by restructuring the questions, defining unclear terms, and adjusting the response scales. In the final part of the thesis, I interpret the results of each method and compare them at the end. I found that the methods used to assess quality contributed to improving the questionnaire. The questionnaire is thus ready for the next phase of the research.
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