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The role of agile values in enhancing good governance in public administration during the COVID-19 crisis : an international survey
ID
Tomaževič, Nina
(
Avtor
),
ID
Kovač, Polonca
(
Avtor
),
ID
Ravšelj, Dejan
(
Avtor
),
ID
Umek, Lan
(
Avtor
),
ID
Aristovnik, Aleksander
(
Avtor
), et al.
PDF - Predstavitvena datoteka,
prenos
(638,10 KB)
MD5: 468EDB04B47056775C9F5EDAB1AB2954
URL - Izvorni URL, za dostop obiščite
https://www.mdpi.com/2076-3387/13/12/248
Galerija slik
Izvleček
This study aimed to analyse the impact of digitalisation on good governance with respect to selected local public administrations during the COVID-19 lockdown in the spring of 2020. The overriding assumption made is that agile values mediate the relationship between digitalisation and good governance on this level of public administration. Data were obtained through a web-based survey conducted between June and August 2020. The empirical analysis was facilitated by applying partial least squares structural equation modelling (PLS-SEM) on a sample of 761 public managers from five Central European countries (Czech Republic, Germany, Poland, Romania, Slovenia). The results show that digitalisation acted as an essential driver of good governance during the COVID-19 pandemic. Three out of four agile values—“employees and internal relationships”, “working public services”, and “change management”—were also shown to help make digitalisation more effective and thereby facilitate good governance. Despite some limitations (e.g., respondents’ subjective evaluations, the study only being performed during the first wave of the COVID-19 pandemic in the observed countries with different situations and consequent measures in response, and differences in the broader environment and local administration systems in the studied countries), the findings of the study are important given the lack of similar empirical studies. Public administrations should be digitalised and reformed in a way that ensures that they effectively and efficiently design, implement, measure, and continuously improve their strategies, tactics, and services, which can all be accomplished by being agile. The paper offers insights into: (1) the lessons learnt about the nature of digitalised public services/processes and agile management approaches in response to the COVID-19 pandemic and their impact on good governance; and (2) proposals for policymakers and managers in public administrations with regard to operating in extreme VUCA circumstances in any next wave of COVID-19 pandemic or in a new pandemic/public health disaster.
Jezik:
Angleški jezik
Ključne besede:
agile
,
agile values
,
COVID-19 pandemic
,
digitalisation
,
good governance
,
local public administration
,
PLS-SEM
,
public managers
Vrsta gradiva:
Članek v reviji
Tipologija:
1.01 - Izvirni znanstveni članek
Organizacija:
FU - Fakulteta za upravo
Status publikacije:
Objavljeno
Različica publikacije:
Objavljena publikacija
Leto izida:
2023
Št. strani:
Str. 1-22
Številčenje:
Vol. 13, no. 12
PID:
20.500.12556/RUL-152781
UDK:
35:004:616-036.21
ISSN pri članku:
2076-3387
DOI:
10.3390/admsci13120248
COBISS.SI-ID:
175148035
Datum objave v RUL:
06.12.2023
Število ogledov:
330
Število prenosov:
35
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Objavi na:
Gradivo je del revije
Naslov:
Administrative sciences
Skrajšan naslov:
Adm. sci.
Založnik:
MDPI
ISSN:
2076-3387
COBISS.SI-ID:
520095769
Licence
Licenca:
CC BY 4.0, Creative Commons Priznanje avtorstva 4.0 Mednarodna
Povezava:
http://creativecommons.org/licenses/by/4.0/deed.sl
Opis:
To je standardna licenca Creative Commons, ki daje uporabnikom največ možnosti za nadaljnjo uporabo dela, pri čemer morajo navesti avtorja.
Sekundarni jezik
Jezik:
Slovenski jezik
Ključne besede:
agilno
,
agilne vrednote
,
epidemija COVID-19
,
digitalizacija
,
dobra uprava
,
lokalna javna uprava
,
PLS-SEM
,
javni upravitelji
Projekti
Financer:
ARRS - Agencija za raziskovalno dejavnost Republike Slovenije
Številka projekta:
P5-0093
Naslov:
Razvoj sistema učinkovite in uspešne javne uprave
Financer:
ARRS - Agencija za raziskovalno dejavnost Republike Slovenije
Številka projekta:
J5-1789
Naslov:
Spremembe upravljanja in izvajanja storitev javne uprave v dobi digitalizacije
Financer:
ARRS - Agencija za raziskovalno dejavnost Republike Slovenije
Številka projekta:
J5-2560
Naslov:
Razvoj konceptualnega okvira k uporabniku usmerjenega pametnega javnega upravljanja
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