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Pomen kakovosti storitev za kakovost odnosov s porabniki : primer Doma za starejše
ID Kavčič, Erika (Author), ID Kolar, Tomaž (Mentor) More about this mentor... This link opens in a new window

URLURL - Presentation file, Visit http://www.cek.ef.uni-lj.si/UPES/kavcic545.pdf This link opens in a new window

Language:Slovenian
Keywords:odnosi s strankami, storitve, kvaliteta, zadovoljstvo, medosebni odnosi, case study
Work type:Bachelor thesis/paper
Typology:2.11 - Undergraduate Thesis
Organization:EF - School of Economics and Business
Place of publishing:Ljubljana
Publisher:[E. Kavčič]
Year:2010
Number of pages:24, 15 str.
PID:20.500.12556/RUL-14529 This link opens in a new window
UDC:339.138
COBISS.SI-ID:19556838 This link opens in a new window
Publication date in RUL:11.07.2014
Views:1007
Downloads:143
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Secondary language

Language:Unknown
Keywords:customer relationship, services, quality, satisfaction, interpersonal relations, case study

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