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Do employees hold the key to environmental sustainability in tourism businesses? : empirical evidence from a field study
ID
Knežević Cvelbar, Ljubica
(
Avtor
),
ID
Grün, Bettina
(
Avtor
),
ID
Dolnicar, Sara
(
Avtor
)
PDF - Predstavitvena datoteka,
prenos
(1,40 MB)
MD5: 9089A9C70B8A7A2656E85A2352AB0128
URL - Izvorni URL, za dostop obiščite
https://www.tandfonline.com/doi/full/10.1080/09669582.2022.2131796
Galerija slik
Izvleček
The tourism industry must reduce the negative impacts of its operations on the environment to secure its own prosperity into the future and to contribute to humanity’s collective aim of more sustainable production and consumption. An increasing number of studies in sustainable tourism have attempted to develop and test in the field the effectiveness of behavioural change interventions aimed at enticing tourism stakeholders in behaving more sustainably. These efforts have focused primarily on tourists. Employees have been largely neglected as potential agents of change, despite the substantial environmental consequences of their behaviours. This article pioneers this area of investigation. In a quasi-experimental field study conducted during regular operations of two hotels in Europe, we demonstrate that an equity-theory based behavioural intervention can successfully reduce the number of single-use shampoos dispensed by hotel cleaning staff during daily routine room cleans. Results are of immediate value to managers of tourism businesses – especially those of small and medium sized accommodation providers who do not have the financial means to make major infrastructure changes – by equipping them with a practical measure they can easily deploy to reduce the negative impact on the environment of their operations while also reducing their operating cost.
Jezik:
Angleški jezik
Ključne besede:
tourism
,
sustainable development
,
environmental protection
,
sustainability
,
workforce
,
staff
,
experiment
,
equity theory
Vrsta gradiva:
Članek v reviji
Tipologija:
1.01 - Izvirni znanstveni članek
Organizacija:
EF - Ekonomska fakulteta
Status publikacije:
Objavljeno
Različica publikacije:
Objavljena publikacija
Leto izida:
2024
Št. strani:
Str. 245–258
Številčenje:
Vol. 32, no. 2
PID:
20.500.12556/RUL-143802
UDK:
338.48
ISSN pri članku:
0966-9582
DOI:
10.1080/09669582.2022.2131796
COBISS.SI-ID:
126731523
Datum objave v RUL:
12.01.2023
Število ogledov:
684
Število prenosov:
113
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Objavi na:
Gradivo je del revije
Naslov:
Journal of sustainable tourism
Skrajšan naslov:
J. sustain. tour.
Založnik:
Channel View Books
ISSN:
0966-9582
COBISS.SI-ID:
1573986
Licence
Licenca:
CC BY 4.0, Creative Commons Priznanje avtorstva 4.0 Mednarodna
Povezava:
http://creativecommons.org/licenses/by/4.0/deed.sl
Opis:
To je standardna licenca Creative Commons, ki daje uporabnikom največ možnosti za nadaljnjo uporabo dela, pri čemer morajo navesti avtorja.
Sekundarni jezik
Jezik:
Slovenski jezik
Ključne besede:
turizem
,
trajnostni razvoj
,
varstvo okolja
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