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Analiza ankete o zadovoljstvu zaposlenih v Področju za informatiko izbrane bolnišnice : diplomsko delo
ID Sadiković, Sabina (Author), ID Kotnik, Žiga (Mentor) More about this mentor... This link opens in a new window, ID Kozjek, Tatjana (Comentor)

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Abstract
Zadovoljstvo zaposlenih pri delu se odraža na večji produktivnosti zaposlenih, boljših rezultatih dela, dobrih medsebojnih odnosih in boljšem počutju zaposlenih v delovnem okolju in izven njega. Medtem ko se nezadovoljstvo odraža na nizki produktivnosti, možnosti nastanka večjega števila konfliktnih situacij med zaposlenimi, slabši kreativnosti pri delu in splošnem nezadovoljstvu zaposlenih, ki posredno vpliva na zasebno življenje slednjih. V okviru diplomskega dela so bili analizirani dejavniki zadovoljstva zaposlenih pri delu v izbrani organizaciji. Raziskava je bila izvedena z metodo anketiranja med zaposlenimi v Področju za informatiko v Univerzitetnem kliničnem centru Ljubljana. Rezultati raziskave kažejo, da so zaposleni v izbranem oddelku proučevane organizacije so zadovoljni pri delu. Več kot polovica anketirancev je zadovoljnih tudi z medsebojnimi odnosi v organizaciji. Priložnost za izboljšavo večjega zadovoljstva zaposlenih pri delu se je v raziskavi izpostavila na področju medsebojnih odnosov. Slednji so sodelujočim v raziskavi zelo pomembni. Slabši medsebojni odnosi namreč so povezani tudi na druge dejavnike, kot je stopnja zaupanja v sodelavce, ki je bila v raziskavi tudi slabše ocenjena glede na druge dejavnike, s katerimi so zaposleni zadovoljni. Na tem področju so možne izboljšave, ki jih lahko organizacija doseže tako, da upošteva predloge za izboljšave s strani zaposlenih, ki so bili podani tudi v okviru te raziskave. Priporoča se tudi redno anketiranje zaposlenih v prihodnje.

Language:Slovenian
Keywords:zaposleni, zadovoljstvo zaposlenih pri delu, dejavniki, organizacija
Work type:Bachelor thesis/paper
Typology:2.11 - Undergraduate Thesis
Organization:FU - Faculty of Administration
Place of publishing:Ljubljana
Publisher:[S. Sadiković]
Year:2022
Number of pages:VII, 35 str.
PID:20.500.12556/RUL-143457 This link opens in a new window
UDC:331.101.32:614.21(497.4Ljubljana)(043.2)
COBISS.SI-ID:137448707 This link opens in a new window
Publication date in RUL:21.12.2022
Views:1280
Downloads:422
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Secondary language

Language:English
Title:Analysis of the employee satisfaction survey in the Informatics Department of the selected hospital
Abstract:
In the thesis the influence of employee satisfaction and dissatisfaction at work is described. Employee satisfaction at work is reflected in higher employee productivity, better work results, good mutual relations and, last but not least, better employee well-being in and outside the work environment. Meanwhile, dissatisfaction is reflected in low productivity, the possibility of a greater number of conflict situations between employees, poorer creativity at work and general dissatisfaction of employees, which indirectly affects the latter's private life. As part of the thesis, the factors of employee satisfaction at work in the selected organization were analysed. The research was conducted using the survey method among employees in the Department of Informatics at the University Clinical Center Ljubljana. The results of the research show that employees in the selected department of the studied organization are generally satisfied with their work. The majority of respondents are also satisfied with mutual relations in the organization. The opportunity for improving employee satisfaction at work was highlighted in the research in the field of interpersonal relationships. The latter are very important to the participants in the research. Poor interpersonal relationship mutual relations consequently impact other factors, such as the level of trust in colleagues, which was also rated worse in the survey in relation to other factors with which employees are satisfied. In this area, there are possible improvements that the organization can achieve by taking into account the suggestions for improvement from the employees. These suggestions can be obtained through regular, more detailed surveys and thus increase employee satisfaction at work. Some suggestions were made by the respondents in the research that was carried out as part of this thesis. In the survey, the individual's status in the organization, the opportunity for advancement and the motivation for professional development were also rated worse. An opportunity for improvement is possible in the aforementioned factors. In order to achieve these improvements, close cooperation between the manager and the employees who highlighted these factors is necessary.

Keywords:employees, employee satisfaction at work, factors, organization

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