Burnout occurs because of the burdens we have to deal with in our everyday lives and in the workplace. It occurs because of prolonged and intense exposure to stressful situations; its symptoms affect our body, our emotional reactions, our thoughts and our attitude towards work. The reasons for burnout lie in the social circumstances, one's personality traits, and the psychological circumstances at work. Burnout develops gradually, over a longer period of time, which is why its treatment is also long-term. It often arises among professionals working in assistance services. Employees of social work centres belong to a group with a very high risk of burnout. The diploma thesis examines whether burnout is present among employees and what the main source of burnout is. The theoretical section summarizes the views and findings of the available contemporary scientific and scholarly literature, articles and publications using the compilation method. In the empirical section we conducted research applying the quantitative methodological approach using a survey questionnaire. Based on the obtained results, it has been determined that burnout is not present in these organizations, but that employees are experiencing certain burnout symptoms, such as chronic and mental fatigue, lack of energy and irritability. These symptoms emerge rarely or occasionally, so we cannot speak of actual burnout. However, it can be said that work exhaustion is present in these organizations. Findings show that being entrusted with too many work assignments and experiencing a shortage of staff increase the risk of burnout among employees at the Social Work Centre. The obtained results are important for both the employees and the management, as they indicate the risk factors that should be eliminated because they are causing stress among employees and might eventually lead to burnout. The results have also highlighted the areas in which the current situation should be improved.
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