More than two years have passed since the adoption of the Personal Assistance Act and the implementation of personal assistance at the system level. During this time, the advantages of legally regulated personal assistance, such as greater accessibility of the personal assistance service in Slovenia, become apparent. In practice, shortcomings have also emerged that would require re-discussion and regulation, including the lack of staff, low salary for personal assistants and a lack of control over the implementation of personal assistance. Through the interviews, I gained the view of both actors, personal assistants and personal assistance providers, who see the real picture and can thus point out mistakes and necessary changes. In practice, there have been major differences between the various services and forms of assistance for people with disabilities. Home assistance and social service are services that are intended only to meet basic and most urgent needs, and consequently do not allow the user independence. Personal assistance is an activity that enables the independence of the individual from the family and others and helps in active involvement in other activities outside the home environment and thus enabling the realization of equal opportunities. Personal assistants feel that their work is undervalued and without the possibility of advancement. While personal assistance providers primarily want instructions that will apply to everyone equally and clearly define work of personal assistants.
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