Vpliv oblačnih storitev na storilnost zaposlenih

IVANČIČ, ŽAN (author), Pogačnik, Matevž (mentor)

Storitve v oblaku predstavljajo vejo računalništva, ki je v modernem življenju vedno bolj uporabna. V zadnjih nekaj letih je ta vrsta tehnologije doživela velik vzpon z vidika razvoja in same uporabe. Velik vpliv ima zagotovo tako na zasebno kot tudi karierno življenje. Hiter in nenehen razvoj digitalnega sveta raznim podjetjem za nemoteno delovanje vzbuja potrebo po ažurnem iskanju optimalnih rešitev, saj jih to drži v stiku s časom in konkurenco. Mnogi menijo, da je to z oblakom enostavnejše in učinkovitejše. V diplomskem delu je v uvodu poudarek namenjen poznavanju definicij računalništva v oblaku. Predstavili smo različne vrste oblačnih storitev in nivojev. K še boljšemu poznavanju samega oblaka pripomore tudi arhitektura storitve, ki je skupaj z arhitekturnim konceptom pred uvedbo oblaka predstavljena v nadaljevanju diplomskega dela. Vsekakor nismo mogli mimo večnega vprašanja, ki mnogim še dandanes predstavlja negotovost in glavne pomisleke – varnost oblačnih storitev. Temu poglavju smo zato namenili večjo pozornost in se dotaknili samih mehanizmov za zagotavljanje varnosti ter predstavili najboljše prakse. Prednosti oblačnih storitev je kar nekaj in teh na spletu ni težko najti. Nekoliko drugače je s slabostmi, o katerih piše le malokdo. V diplomsko delo sta z vidika boljšega poznavanja vključeni obe plati. Sledi bolj psihološki del, in sicer uporabniški vidiki uporabe oblačnih storitev. V naslov smo zajeli probleme pri uvajanju sprememb v delovni proces in predstavili načine, kako se s tem spopademo, zaposlene dobro pripravimo ter vpeljemo v samo spremembo. V drugem delu diplomskega dela pa smo se dotaknili pisarniške storitve Office 365 in uporabe storitev v podjetju GEN-I. Storitev Office 365 marsikdo poimenuje pisarna prihodnosti, zato smo predstavili nekaj ključnih, vse bolj uporabnih orodij in temu dodali še vpogled v uporabo na podjetju GEN-I. Na koncu smo opisali še vpeljavo oblačnih storitev (orodja Office 365) v Službo za stike z odjemalci na podjetju GEN-I. Ta del zajema predstavitev stanja pred uvedbo oblačnih storitev, prenovo sistema in stanje sedaj.

• Language: Slovenian
• Keywords: oblak, storitve v oblaku, arhitektura storitve, Office 365, pisarna prihodnosti
• Work type: Bachelor thesis/paper
• Organization: FE - Faculty of Electrical Engineering
• Year: 2021
• PID: 20.500.12556/RUL-125938
• Publication date in RUL: 09.04.2021

Secondary language

• Language: English
• Title: The impact of cloud services on employee productivity

Abstract

Cloud services represent a branch in computing that is becoming increasingly useful in our digitalized, modernized life. In the last few years, this type of technology has experienced a major boom in terms of development and its application. It certainly has had a significant impact on both our private lives as well as our job-related activities. The rapid and continuous development of the digital world makes it crucial for various companies to find optimal solutions for an up-to-date operation. It keeps them ahead of time and their competition. Many agree on the fact that working within the cloud is simpler and more efficient. In the introduction of this bachelor thesis, the emphasis is on the definitions of cloud computing. Furthermore, we presented different types of cloud services and levels. The service's architecture also contributes to an even better understanding of the cloud, which is presented in the continuation of the thesis, together with the architectural concept before implementing the cloud. The question of the security of cloud services that still raises uncertainty and major concerns did not go by unnoticed. It is addressed in the following chapter and expanded to the security mechanisms themselves while presenting the best practices. On the one hand, there is much literature to be found regarding the advantages of using cloud services. On the other hand, very few authors are stressing out the disadvantages. Furthermore, this thesis includes both advantages and disadvantages to offer a more holistic overview. This chapter is followed by a more psychological part, namely the user aspects of using cloud services. In that part, we covered the problems introducing changes in the workplaces and presented how we deal in presenting the new processes and the overall change to our employees. In the second part of the thesis, we presented the Office 365 services currently being used in GEN-I. Many would agree that the Office 365 tool represents the future. Thus we decided to present a few keywords, increasingly useful tools, and added insight into the use at GEN-I. To conclude, we elaborated on describing the introduction of cloud services (Office 365) in the Customer Relations Department at GEN-I. The overview represents the situation before implementing cloud services, the system's overhaul, and the current situation.

• Keywords: cloud, cloud services, service's architecture, Office 365, office of the future