Izzivi oblikovanja dela ob vzpostavitvi klicnega centra v banki : magistrsko delo

Mušić, Nina (author), Zupan, Nada (mentor)

• Language: Slovenian
• Keywords: delo, delovno mesto, vodenje, komuniciranje, delovna uspešnost, plače, nagrajevanje, case study, bančništvo, klicni center
• Work type: Master's thesis/paper
• Typology: 2.09 - Master's Thesis
• Organization: EF - School of Economics and Business
• Place of publishing: Ljubljana
• Publisher: [N. Mušić]
• Year: 2019
• Number of pages: III, 64, 71 str.
• PID: 20.500.12556/RUL-124617
• UDC: 331.103
• COBISS.SI-ID: 25336550
• Publication date in RUL: 08.02.2021

Secondary language

• Language: English
• Title: Job design challenges in establishing a call centre in a bank
• Keywords: work, job, leadership, communications, labour efficiency, salaries, remuneration, case study, banking, call centre