ANALIZA ZADOVOLJSTVA ZAPOSLENIH V IZBRANI ZDRAVSTVENI USTANOVI : diplomsko delo

Dobrovoljc, Matej (avtor), Umek, Lan (mentor)

Diplomsko delo obravnava zadovoljstvo zaposlenih izbranega oddelka v izbrani zdravstveni ustanovi. Znotraj tega oddelka se je ugotavljalo, kako se zaposleni počutijo na svojem delovnem mestu, kateri dejavniki vplivajo na njihovo zadovoljstvo in kateri na nezadovoljstvo na delovnem mestu, kje vidijo možnost izboljšanja, ter katero vrsto delovnega mesta opravljajo zaposleni izbranega oddelka. V teoretičnem delu so obravnavani pregledi slovenske in tuje literature o zadovoljstvu zaposlenih na delovnem mestu, pojem zadovoljstva na delovnem mestu in metode merjenja zadovoljstva zaposlenih. Prav tako so analizirani vidiki ter posledice zadovoljstva in nezadovoljstva zaposlenih ter načini, kako se tovrstno zadovoljstvo kaže v zdravstvenih ustanovah. Raziskovalni del diplomskega dela v nadaljevanju temelji na izvedbi raziskave z anketnimi vprašalniki, ki so bili posredovani zdravstvenim delavcem na oddelku v izbrani zdravstveni ustanovi. Pri tem je sodelovalo 23 zdravstvenih delavcev, od tega osem zdravnikov in zdravnic ter 15 delavcev in delavk v zdravstveni negi. Ugotovitve na podlagi anketnih vprašalnikov so pokazale, da je velika večina anketirancev na oddelku na splošno zadovoljna na delovnem mestu. Anketiranci so bili torej z večino vidikov zadovoljstva zadovoljni, skoraj vsi pa so bili nezadovoljni s fizičnimi pogoji na delovnem mestu.

• Jezik: Slovenski jezik
• Ključne besede: zadovoljstvo, delovno mesto, zaposleni, zdravstveni delavci, zadovoljstvo zaposlenih
• Vrsta gradiva: Diplomsko delo/naloga
• Tipologija: 2.11 - Diplomsko delo
• Organizacija: FU - Fakulteta za upravo
• Kraj izida: Ljubljana
• Založnik: [M. Dobrovoljc]
• Leto izida: 2020
• Št. strani: X, 43 str.
• PID: 20.500.12556/RUL-121384
• UDK: 331.3
• COBISS.SI-ID: 32048643
• Datum objave v RUL: 07.10.2020

DOBROVOLJC, Matej, 2020, ANALIZA ZADOVOLJSTVA ZAPOSLENIH V IZBRANI ZDRAVSTVENI USTANOVI : diplomsko delo [na spletu]. Diplomsko delo. Ljubljana : M. Dobrovoljc. [Dostopano 18 maj 2025]. Pridobljeno s: https://repozitorij.uni-lj.si/IzpisGradiva.php?lang=slv&id=121384

Sekundarni jezik

• Jezik: Angleški jezik
• Naslov: ANALYSIS OF EMPLOYEE SATISFACTION IN SELECTED HEALTHCARE INSTITUTION

Izvleček

The diploma thesis discusses employee satisfaction in a selected department, in selected healthcare institution within which it was being determined how employees feel at their workplace, which factors affect their satisfaction and dissatisfaction at the workplace, where they see possibilities for improvement, and what type of job they have. The theoretical part examines an overview of Slovenian and foreign literature on employee satisfaction at the workplace, the concept of employee satisfaction at the workplace, and methods for measuring employee satisfaction. Factors and effects of employee satisfaction and dissatisfaction are also analyzed, as well as manners in which such satisfaction is manifested in healthcare institutions. The research part of the diploma thesis is based on conduction of research with survey questionnaires that were given to healthcare professionals at a department in the selected healthcare institution. 23 healthcare workers took part in the research, eight of which are doctors and 15 are nursing workers. Findings based on the survey questionnaire showed that the vast majority of respondents from the department are generally satisfied at the workplace. The respondents were therefore satisfied with most aspects of satisfaction, while almost everyone was dissatisfied with physical working conditions.

• Ključne besede: satisfaction, workplace, employees, healthcare workers, employee satisfaction