Public libraries aim to provide their users with current services like e-books. New services bring new challenges and development needs to be consistent with the expectations and needs of users. In order to determine the attitude of users towards e-books, Ljubljana City Library (hereinafter referred to as LCL) conducted a survey with separate questionnaires, one intended for readers and the other for non-readers of e-books. It was held in the premises of the library and was available on social networks of LCL in April 2018. The final sample included 179 respondents, among them almost half are readers of e-books. It was found that readers don't frequently borrow e-books from LCL and are not familiarized with the services related to e-books. The most common reasons for reading are instant access to books, diverse selection and the fact that they always have a number of books with them. The most common reasons for non-reading are preferring the printed format and lack of interest. Readers, who do not borrow e-books from LCL, would be persuaded to do so if they had the possibility of reading e-books on all devices on the market and the non-readers a bigger possibility of borrowing reading devices. Both groups want a bigger selection of e-books, mainly translations of foreign literature, professional and foreign language literature. It is advisable that LCL improves the promotion of e-books, expands technological limitations and builds a more diverse collection of e-books.
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